CityFibre Full Fibre Broadband in Stratford-upon-Avon — 6 Months Free with UW

FAQs - CityFibre in Stratford-upon-Avon

• Is CityFibre available across the whole of Stratford-upon-Avon?

  Not yet — but coverage is expanding rapidly. CityFibre builds its network street by street, not by broad postcode areas, which means availability can vary widely even within the same neighbourhood. In Stratford, early and mid-stage rollout areas include Bishopton, Shottery, Bridgetown, Clopton, Tiddington, Welcombe, Maybird, Old Town and parts of the town centre. Streets close to new-build developments and high-demand residential zones are often activated first.

  Because coverage changes weekly, the only accurate way to know if your home is eligible is to run your address through the UW availability checker. Even if CityFibre wasn’t available to your property a few months ago, it may now be live — or very close to going live.

• Why should Stratford-upon-Avon households consider switching to CityFibre full fibre?

  Many Stratford homes still rely on copper-based or partial-fibre connections (FTTC), which can slow down significantly during busy periods — especially in areas like Old Town, Tiddington and the town centre where household density is high.

  CityFibre provides a true fibre-to-the-premises (FTTP) connection, meaning your broadband comes over fibre all the way into your property, not just to the cabinet. This gives Stratford households:

  More reliable speeds during evenings and weekends. Ultrafast uploads, ideal for remote work, video calls and cloud storage. Lower latency, perfect for gaming and real-time applications. Better performance for smart home devices. A future-proof connection designed to handle long-term digital demands.

  For families working, studying and streaming simultaneously, the difference is immediate and substantial.

• How does the six-month free broadband offer work in Stratford-upon-Avon?

  If your Stratford property is eligible for CityFibre, you can take advantage of UW’s offer of six months completely free full fibre broadband. You’ll pay £0 for your broadband for the first six months of your 18-month contract, regardless of whether you choose Full Fibre 100, 500 or 900.

  After the free period, you simply switch to your agreed promotional monthly price for the remaining 12 months. There are no mid-contract price hikes, no activation fees, and no hidden conditions.

  During the free period, you can cancel broadband at any time without penalty — making it one of the lowest-risk broadband upgrades available in the UK. Other UW services (such as energy or mobile) may adjust if broadband is removed, but broadband-specific termination fees do not apply.

• What happens during CityFibre installation in Stratford-upon-Avon?

  Once you sign up, CityFibre will arrange an engineer visit. The engineer will bring a brand-new fibre line directly into your property — usually through a small, discreet hole in an outside wall. They’ll install a compact fibre modem (ONT) inside your home, typically close to a power socket.

  Most installations take 1–3 hours and require minimal disruption. If you already have an Openreach or Virgin Media connection, you can continue using your existing broadband until your new full fibre service is fully activated. This is especially helpful for Stratford residents working from home in areas like Bishopton or Shottery.

  Once your ONT and router are connected, your new full fibre broadband will go live — often the same day.

• Will CityFibre improve broadband performance for Stratford gamers, streamers and home workers?

  Yes — in almost all cases, significantly.

  Gamers in Clopton, Bishopton and Bridgetown will benefit from lower ping, better latency stability and fewer spikes during busy times. FTTP connections are far less susceptible to congestion, giving smoother gameplay and more consistent performance.

  Streamers — whether watching Netflix in 4K, streaming live content or downloading large files — will notice instant improvements. Multiple streams can run at once without buffering, even in busy households.

  Remote workers in Stratford-upon-Avon gain the biggest benefits: High-quality video calls no longer drop. Cloud-based apps and storage run faster. Uploading large files becomes effortless. VPN stability improves dramatically.

  For homes with multiple people working or studying online, full fibre is a true upgrade.

• What should Stratford-upon-Avon residents do if their street isn’t yet connected to CityFibre?

  If your address isn’t eligible today, don’t worry — Stratford is still in an active rollout phase. CityFibre typically expands coverage outward from early-build zones, which means nearby streets often go live soon after the first addresses in a neighbourhood. This is common in areas like Tiddington, Shottery and Clopton, where rollout moves in clusters.

  Your best next steps are: Check your address every few weeks, as coverage updates frequently. Register your interest, if CityFibre offers the option — it can influence rollout priority. Watch for engineering activity (roadworks, fibre splicing vans, underground duct work), which often signals that your street is nearing activation.

  Once your address becomes eligible, you’ll be able to take advantage of UW’s six-month free full fibre offer straight away.