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Often, to break a contract on utility and telephony services, will involve early termination fees. This can be extremely frustrating when customers wish to move their services to Utility Warehouse, but the early termination fees are a barrier. The good news is that Utility Warehouse offers their new customers up to £400 towards these early […]
One of the less attractive aspects of the utilities sector is a misleading practice where companies entice new customers with low introductory broadband offers, only to hike prices up later. This practice is also commonplace in the insurance sector and is very much a frowned upon. In the UK, companies selling energy, broadband and telephony […]
This year’s 14th Annual Which? Awards recently announced Utility Warehouse (UW) as their Which? Utilities Brand of the Year. The 2020 awards are significant in respect of recognition given to companies who have gone above and beyond in this challenging year where Covid-19 has been central to so many business challenges. Other brands recognised by […]
Front and centre of a new look for Utility Warehouse is a brand new customer overview video hosted by the company’s Brand Ambassador, Joanna Lumley OBE. In this very short and easy to digest UW video, Joanna explains the simplicity, service and savings that are so key to the company’s success. As Joanna relaxes at […]
Utility Warehouse once again been named as a Which? Recommended Provider for Broadband. This means they have won a whopping 28 Which? awards to date. WOW Here’s what the independent consumer champion had to say: “Excellent customer service really sets Utility Warehouse from its competitors.” – Which? Utility Warehouse achieved a customer score of 75%, […]
Light Bulb Free Replacement Service rolling out nationwide After a second successful regional trial of the free replacement LED light bulb service, the Utility Warehouse has announced it will be rolling out the Utility Warehouse Free Light Bulb Replacement Service nationwide! That means Utility Warehouse distributors will be able to start offering this exclusive benefit to both […]
More great news from the Utility Warehouse, another great benefit when becoming a customer has been announced. If you become a Gold Talk, or Double Gold customer you can get a free Utility Warehouse Gourmet Society Card, how cool is that! What is the Gourmet Society? Costing up to £69.95 a year, a Gourmet Society membership […]