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Steve Critchley is widely known within Utility Warehouse as a long-serving National Network Leader and one of the respected figures in the UW Partner community. His story is useful for anyone exploring the people, leadership and personal development side of the business, not just the income opportunity itself. If you are new to UW, it is worth first understanding the Utility Warehouse Partner opportunity and how UW services work for customers. You may also find the article on Steve Critchley being honoured in the Direct Selling Hall of Fame helpful for context around his leadership and long-term contribution.
When reading about Steve Critchley, the most useful lessons are often about consistency, humility, team culture and staying committed over time. His example connects naturally with wider themes such as Utility Warehouse success story and direct selling, especially for people who want to understand how a UW business can develop through training, support and regular customer conversations. No individual story should be treated as a guaranteed result, because every Partner’s journey is different. However, learning from experienced leaders can give useful insight into the habits, mindset and long-term approach that may help someone build a Utility Warehouse business properly.
On Saturday 6 September 2025, I joined more than 4,000 fellow Partners at a Utility Warehouse National event called Amplify. I’ve been to many UW events over the years, but this one genuinely stood out. The atmosphere inside the arena was electric, and the announcements we heard were nothing short of game-changing. From major new […]
Steve Critchley, a top National Network Leader with Utility Warehouse, was recently inducted into the Direct Selling Hall of Fame, a prestigious honour recognizing his lifelong commitment and outstanding contributions to the direct selling industry. This monumental achievement was celebrated at The Mastermind Event in Sofia, Bulgaria, an international Direct Sales event hosted by industry […]
“Seize the moments, to create the memories, that last forever” is one of my favourite mantras. And over the last 24 hours, thanks to this business, we created some memories that will last forever.One of the wonderful things that our business creates is friendships with fab people from different walks of life who would otherwise […]
Squeezing every bit of fabulousness out of one photograph at the Epsom Derby. Amusingly we have the top earner on the right, Steve Critchley, next to Jim Morris who earned over £4300 last month from UW part, yes part-time! Then we have Rhodri who has some rather incredible news to be shared this week, and then […]
“Relationships of trust depend on our willingness to look not only to our own interests, but also the interests of others.” Peter Farquhars. Doesn’t this quote sum up our great business opportunity perfectly. Another quote I’m particularly fond of comes from the great Zig Ziglar, and goes like this, “If you just go out and […]
Imagine you started your Utility Warehouse business because ultimately, you want freedom, not another job. So the only way to achieve true time freedom lies in the fact that the business must be built to rely on a system, and not YOU, yes Be System Driven It Works. You must, like our company has done, adopt a ‘system driven’ […]
Self-development is a critical aspect of building any network marketing business and one book in particular is receiving a lot of press at the moment. This book was in fact recommended recently at the Telecom plus/Utility Warehouse National Conference (Express Day), by National Marketing Director, Steve Critchley. The book is The Slight Edge by Jeff […]
July saw the largest number of new Distributors EVER to join in one month – over 1,000 and whilst I don’t know the actual figures, I understand that the month also saw a record breaking number of new customers. What interested me was some people’s surprise at these figures, along with many questions about how […]
Sunday 21st May 2006 saw Telecom plus host its first ever Massive Action Day (MAD). 750 self-employed Independent Utility Warehouse Distributors laid siege on Birmingham’s Centennial Centre for a day of motivation and celebration, led by several of the Company’s top Distributors. Whilst the Utility Warehouse already boasts several thousand Distributors, MAD was the largest […]