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Utility Warehouse (UW) Broadband: A Trusted, Award-Winning Choice for UK Households
UW Broadband - high speed internet to count on
Finding a broadband provider that offers excellent speed, reliability, and value can feel like a challenge. But for more than 1.2 million customers* across the UK, Utility Warehouse (UW) has become the go-to choice. With UW now recognised as a Which? Recommended Provider for Broadband 2025, it’s clear this is a service that stands out.
This page explores everything you need to know about UW broadband—from their Full Fibre rollout and contract flexibility to the latest cashback rewards and customer-first approach. Whether you’re new to UW or an existing customer looking to upgrade, here’s why UW broadband is worth serious consideration. [Save as a UW customer]
Award-Winning Broadband
Utility Warehouse has been named a Which? Recommended Provider for Broadband 2025, thanks to high scores for reliability, customer service and value. This prestigious recognition confirms that UW is delivering a broadband service customers can rely on—and that few competitors can match.
UW is also the first and only provider in the UK to be named a Which? Recommended Provider for both Energy and Broadband in the same year. It’s a rare double that highlights the consistent quality across all their services.
What Types of Broadband Are Available?
Utility Warehouse offers:
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Full Fibre Broadband (FTTP) – Ultrafast broadband with speeds up to 900Mbps. Ideal for streaming, gaming, working from home and busy households.
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Fibre To The Cabinet (FTTC) – For homes not yet eligible for Full Fibre. Still fast, stable, and capable of supporting typical online needs.
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Unlimited data on all tariffs – No usage caps, ever.
You can use UW’s address checker to see which type of broadband is available in your area.
“The new UW broadband updates are a game-changer. Whether it’s six months free Full Fibre or fairer pricing after contract ends, this is the kind of customer-first thinking that sets UW apart — and why I confidently recommend it every day.” — Jeremy Tromans, Authorised UW Partner
Current Promotions and Limited-Time Offers
⚡ Six Months Free Full Fibre (Ends June 2025)
New customers in CityFibre areas can get six months of free Full Fibre broadband, saving up to £240. This is available to homeowners taking another UW core service (like energy or mobile). It’s one of the most generous broadband deals currently available.
🔁 Big Loyalty Reward: Cheaper Recontract Pricing
From 1 July 2025, UW is introducing lower recontract prices for three-service homeowners—cutting out-of-contract price rises by up to 60%. This means:
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Customers out of contract will roll onto reduced pricing automatically
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Loyal customers can recontract for 12 months at discounted rates
The result? An average saving of £100/year on broadband, simply for staying loyal.
Why Customers Are Switching to UW Broadband
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Free router and simple setup
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No mid-contract price hikes – prices stay fixed during your term
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Bundle discounts – save more by adding energy, mobile or insurance
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Full Fibre speeds up to 900Mbps
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Use your Cashback Card to save even more on broadband and other bills
Recontracting: Rewarding Loyalty
From July 2025, existing broadband customers who are homeowners with three UW services can recontract at significantly reduced prices for a new 12-month period.
Customers who drop below three services during the contract may lose their discount. However, those who maintain service levels enjoy serious savings with zero admin or equipment changes.
The Bigger Picture: Bundle and Save
UW broadband offers even better value when bundled with other services. By taking energy, mobile, or home insurance alongside broadband, you can unlock:
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Lower broadband pricing
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Access to UW’s Cashback Card (earn up to 10% cashback on spending)
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Extra account management simplicity
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One monthly bill and award-winning customer service
“UW customers benefit from savings that extend far beyond their broadband package. It’s about total household value, not just internet access.” — Jeremy Tromans, Authorised UW Partner
Network Partners: CityFibre and Openreach
FAQs About the UW broadband
Switching Is Easy
Switching to UW broadband takes just a few steps:
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Use the postcode checker to see what speeds are available
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Choose the best package for your household
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UW takes care of the switch from your current provider
There’s no downtime, no engineer visit required in most cases, and you’ll be up and running quickly.
Utility Warehouse broadband is fast, fair, and now officially one of the UK’s best—offering Full Fibre speeds, affordable pricing, and unmatched loyalty rewards. With generous sign-up offers like six months free broadband, and long-term savings through recontracting, there’s never been a better time to choose UW. Get your quote today.
Add to that a Which? Recommended Provider badge and you’ve got broadband that’s as reliable as it is rewarding.
* As of November 2024, Utility Warehouse had 375,000 broadband customers, and overall, the Company has over 1.2 million customers.
“With so many broadband deals out there, it’s easy to feel overwhelmed. What I love about Utility Warehouse is the way it simplifies everything — reliable Full Fibre, no surprise price hikes, and real savings for loyal customers. It just works.” — Jeremy Tromans, Authorised UW Partner
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