Building a Utility Warehouse team to move mountains – the key is sticking at it & being consistent
My background is that of teaching. For over 20 years I taught PE and sport has been a huge part of my life both as a participant and a teacher. I tend to relate everything I do, and values that I hold, to sport. I have two major goals in my business.
My first major goal has been to build a team, with the kind of energy that can “move mountains” or make the impossible, possible! A team where there is as much genuine pleasure for the new Distributor who gathers their first six customers as for the Distributor who reaches the top of the ladder.
Some time ago I played in a Ladies’ tennis team. As we had no matches in the winter we decided we’d form a squash team and enter the league. None of us had played squash before. We had a couple of lessons to learn the basic skills. Come our first match and we were wiped off court. We were used to success in the tennis league and this was an unpleasant experience for us (our business equivalent – the successful business person who is not immediately successful with the Utility Warehouse). It was an experience we didn’t want to repeat – so we set ourselves some goals. These were simple goals: (1) win a point in each game and (2) be “Man of the Match”, with the recipient receiving a Mars bar!
Well we lost every match that first season but we had built up a strong team spirit, such that, at every match we felt and acted like we had won because we were gradually achieving bigger and bigger goals. At the start of the next season we won our first match. From our celebrations you would have thought we had won the British Championship! From that day, having experienced success and wanting more of it, we never looked back. We achieved far more than each individual’s prowess deserved because we had this incredible team spirit and the desire and belief that we could succeed. So that’s what I am creating with my Utility Warehouse team, because being part of a team like that and together everyone achieves more. I’ve got some great people in my team who have become good friends and I know we are going to greater heights and will have a lot of fun along the way.
My second major goal is to move up, one step at a time, along the compensation plan ‘ladder of success’. You can’t be in the event and not want to pass the finishing line. Independent Senior Group Leader did not happen quickly enough and there have been times when I’ve felt despondent and frustrated. To anyone out there who can identify with that, stick in there and continue being consistent and persistent – and it will happen. Be honest with yourself and ask if you really are putting in the effort.
On the words “and she did it” there had to be a clenched fist punched high above the head. This continued into adulthood and many times I’ve called round to see my Dad and walked through the door – clenched fist up in the air chanting “and she did it!” Well I lost my Dad just before Christmas a few years ago. I had told him I had reached Independent Group Director (I’m convinced he thought I was now on a par with Charles Wigoder!) but more importan
