Thinking of joining Utility Warehouse & you have queries, so let’s get your questions answered.

Frequently asked questions

• What do I need to get started?

  You simply need to fill out an online application form and pay your £10 registration fee  Thereafter, a mentor will be made available to you and arrangements made for your free training.

• I already know of a Distributor in my area – won’t we overlap

  There are no exclusive territories and there is plenty of room for everyone. The vast majority of Utility Warehouse Partners only work their UW business on a part-time basis. With only 950,000 UW customers and a mere 2% market-share, there is a long way to go and still a very significant opportunity.

• Isn’t it pyramid selling?

  No. Network marketing (word-of-mouth) is a legal and regulated form of marketing – it is even taught in universities as one of the most effective forms of referral based marketing. Pyramid selling is illegal and involves signing other people up and being paid a proportion of their sign up fee. With UW you do not get paid a penny when other distributors join. You only get paid for the services used by your personal and group customers.

  Telecom Plus Plc is listed on the London Stock Exchange (FTSE 250) and is subject to all the financial rigours demanded of a PLC, with everything open to public scrutiny.

• Do I have to introduce people to make money?

  No – many Utility Warehouse Partners make a good income purely from introducing customers. In time you can further increase your income by building a team – if you wish. The Company’s upfront customer gathering bonuses give new Partners the opportunity to earn a full-time income from day one.

• Are there any minimum requirements?

  There are no minimum requirements to earn in income as you will be paid a commission for every single customer you introduce. However, to maintain the monthly residual income on your customers spend, you need to have at least three personally introduced active customers. Once this is achieved you will receive a monthly income for as long as they use the services.

• How much can I realistically earn?

  Your income will be proportional to the effort you put into your UW business. Many of the Company’s Partners go on to earn significant, life-changing monthly incomes. From day-one, Partners can earn up to £300 for each customer they introduce, plus an ongoing residual income of their customers bills. See: How much do UW Partners earn for further information.

• How many hours per week do I need to work?

  Almost everyone who joins as a Utility Warehouse Partner, starts part-time. Whether you can dedicate an hour a week, an hour a day, or more than this – you have the potential to earn a significant income. The key with the Utility Warehouse, as it is with any business, is to be consistent and to adopt a long-term view of things.

• Can I take a break and not lose my income?

  You can take a break for as long as short as you like, and indeed many people do. If your personal circumstances change, your business is not at risk, although it is advisable to be fully conversant with the detail of the Company’s compensation plan as in some cases, a percentage of income can be lost during periods of inactivity.

• Will the market saturate?

  Given the Company’s current market share (around 2%), along with the size and growth of the utilities market, market saturation is highly unlikely.

• Do I have to sell?

  This business can work for you, whether you like selling or not. For those who like the thrill of gathering personal customers, you can build a solid residual income via this avenue alone, whereas ‘non-sales types’ can generate an income by following non-confrontational methods to attract customers and build a team of other Utility Warehouse Partners. Another view is that UW Partners don’t sell – instead they show people how to save money on services they already use.

• Do I have to buy stock?

  With the Utility Warehouse and the services that they offer, there can be no ‘front-loading’ and there is no requirement to buy or carry any stock whatsoever. 

  Head Office process customer applications and send any equipment direct to your customer. Head Office also deal with all customer billing, collect the money and pay you your commission, straight into your bank account – every month. You don’t have to do anything else! No credit card processing and no delivery rounds!

• Can I advertise the services?

  Subject to marketing guidelines, yes you can advertise. A comprehensive range of advertising and marketing materials is provided (downloadable on line or available direct from Head Office) so you do not need to create your own advertising materials. The Company and the Network can offer advice on what works and what doesn’t work and if you really want to create your own advertising materials, there is a route for approval.